Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our goal is to foresee the requirements of all our customers in addition to address them with forklifts which deliver the value, the performance and the reliability which they really require.
At Hyster, we believe in starting with the customer. We annually perform focus groups and provide an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Each Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold every worker accountable for consistent quality, combined with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster provides a wide variety of features. The company has remained completely dedicated to its key focus on both safety and quality, on being innovative each time, and by offering several of the best material handling equipment on the market. These are only some of the reasons the company has become a leader within the industry.